ROGUE Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of protecting personal information and considers compliance with all relevant laws and regulations, along with the careful handling of personal information, to be a social responsibility. In order to ensure that customers can use our services with confidence, we hereby establish the following Privacy Policy and strictly manage personal information in accordance with this policy.

1. Definition of Personal Information

In this Privacy Policy, “Personal Information” refers to information provided by customers through stores or websites operated by the Company that can identify an individual, such as name, gender, address, date of birth, telephone number, and email address, as well as information that contains personal identification codes. It also includes information such as purchase history or service usage history that can identify an individual when combined with other information.

2. Acquisition of Personal Information

The Company acquires personal information based on the voluntary provision by customers. When customers provide personal information, they are deemed to have consented to the use of such information in accordance with this Privacy Policy.

The main categories of personal information collected include:

  • Identification documents and signatures required for identity verification in buying and selling activities under the Secondhand Articles Dealer Act
  • Service usage history, IP addresses, cookie information, and device identification information
  • Payment-related information such as credit card information and bank account details
  • Information entered at the time of registration, including name, gender, date of birth, postal code, and email address
  • Any other information entered by customers when using the Company’s services

3. Purpose of Use of Personal Information

Personal information entrusted to the Company will be used only within the scope of the following purposes:

  • Processing and shipping of product orders
  • Providing information related to services (direct mail, email newsletters, etc.)
  • Conducting surveys and questionnaires
  • Responding to inquiries and requests from customers

4. Security Measures for Personal Information

The Company implements appropriate measures to ensure the proper handling of personal information, including the establishment of internal regulations and management systems, employee education, and measures to prevent unauthorized access, loss, leakage, alteration, or destruction of personal information. The Company will continuously review and improve these measures as necessary to ensure the protection of personal information.

5. Cookies

The Company uses cookies to analyze website usage and improve user convenience. Cookies are small data files sent from a web server and stored on a user’s computer.

By using cookies, users can enjoy improved convenience, such as accessing services without having to re-enter passwords each time. Cookies are managed appropriately in accordance with standards applied to personal information.
Users can configure their browser settings to refuse, delete, or receive notifications regarding cookies. Please refer to your browser’s help section for details.

※Please note that disabling cookies may result in some features of the Company’s website becoming unavailable.

6. Provision of Personal Information to Third Parties

The Company will not disclose or provide personal information to third parties except in the following cases:

  • When the customer has given consent
  • When required by laws or regulations
  • When necessary to protect human life, physical safety, or property
  • When there is a risk of hindering the proper execution of business operations

7. Disclosure, Correction, and Suspension of Use of Personal Information

Customers may request the following regarding their personal information held by the Company:

  • Disclosure of personal information
  • Correction, addition, or deletion of personal information
  • Suspension of use or suspension of provision to third parties

When making such requests, customers will be required to undergo identity verification. The Company will respond promptly in accordance with appropriate procedures.

8. Changes to the Privacy Policy

This Privacy Policy may be revised without prior notice due to changes in laws or the Company’s policies. The revised policy shall become effective upon being posted on the Company’s website.

9. Contact Information for Inquiries Regarding Personal Information

For inquiries regarding the handling of personal information, please contact the following:
Company Name: ROGUE Co., Ltd.
Postal Code: 162-0067
Address: Shinjuku Union Building 202, 16-8 Tomihisa-cho, Shinjuku-ku, Tokyo, Japan
Telephone: +81-3-6907-2841